Affordable Seating is committed to
protecting your privacy. The following Privacy and Security
Policy lets you know what information we collect when you visit
our website, affordableseating.net, why we collect it, and how
it is used. This Privacy and Security Policy also addresses our
data security practices, the options you have to access and
control any personally identifiable information you provide to
us, and other matters.
We may need to collect personal
information from you for a specific purpose, such as to
provide you with certain information you request. The
information collected from you may include your name, address,
telephone, fax number, or e-mail address. We may collect
information actively generated by the purchase of a product or
service, such as a payment method. We use this information to
process your order and analyze and support your use of the
Affordable Seating website. This information may be disclosed
only to our staff and to third parties involved in the
completion of your transaction, the delivery of your order or
the analysis and support of your use of the
affordableseating.net website.
How do we protect information we
collect?
We offer secure web pages to collect
certain kinds of user information and we store certain kinds of
data in encrypted form. We maintain strict physical, electronic,
and administrative safeguards to protect your personal
information from unauthorized or inappropriate access. While no
computer system is completely secure, we believe the measures
implemented by our website reduce the likelihood of security
problems to a level appropriate to the type of data involved.
Affordable Seating servers use Secure Sockets Layer (SSL), an
encryption technology that works with Netscape Navigator,
Microsoft Internet Explorer, Firefox, Safari, and AOL's browser,
so that only Affordable Seating can read a customer's personal
information.
We may share the personal information
you provide with other companies we have hired to
provide services for us. These companies - our vendors - are
contractually bound to use personal information we share with
them only to perform the services we have hired them to provide.
We do not share, sell, or lease personal information about you
to any third-parties for their marketing use. We will release
information about you if you direct us to do so, if we are
required by law to do so, or in other legally limited
circumstances (for example, to protect your account from fraud).
Access to Collected Information
You may review and update the information
that you provide to us through this website by contacting us as
described below.
Contacting Us
If
you have any questions about this privacy policy, please use the
Contact Us page. We welcome your
questions and suggestions about our privacy policy. We may
change our Privacy and Security Policy by posting a new version
of the policy on this page which it is your responsibility to
review frequently.
Changes
to this Policy
Please
check this privacy policy periodically to inform yourself of any
changes. Although we reserve the right to modify or supplement
this privacy policy, we will provide notice to you on this
website of any major changes for at least 30 days following the
change.
Special
note about children
This
website is not intended for persons under 18 years of age. We do
not knowingly solicit or collect personal information from or
about children, and we do not knowingly market our products or
services to children.
Your
consent to this policy
By
using the affordableseating.net website, you agree to this
Privacy and Security Policy. This is our entire and exclusive
Privacy and Security Policy and it supersedes any earlier
version.
In
Affordable Seating we offer the highest quality furniture for
the lowest price online.
All our items are brand new and come in original manufacturer
sealed boxes. Please review our policies below and contact us
for further information.
Delivery time
Otherwise stated, all our items ship out in 14-21 business days.
Custom orders may require a longer lead time of 8 weeks,
depending on the specific items. If time is a concern please
contact us for approximated delivery date. In some cases we can
also assist you with "time critical" orders. Depends on the
order size, product and cost, we ship nationwide using
independent freight carriers.
Seller will not be liable for any damage, loss, fault, or
expenses arising out of delays in shipment or other
non-performance of this Policy, including any claim of
consequential or incidental damages.
Shipping
cost
As our client you have the choice to choose the shipment method.
We will advise you the most cost-effective way so you can save
time and money.
Shipping is not our business! We get the best rates in the
industry and pass them over to you, the client – no hidden
costs.
Our prices are determined (not estimated) so you can be sure of
what the total cost is. Since every computerized system has
errors, Affordable Seating reserves the right to change the
shipping charges even after the order was made. In that case the
customer will have to approve the new shipping charge before the
order had been finalized.
In some instances it may not be possible to
receive a shipping quote on the site. Depends on the product,
size of the order and destination zip code - a customer service
representative will contact you with the best possible freight
rate.
Orders shipped via trucking company are shipped “tailgate” when
delivery is to a business with dock height facilities. If there
is no dock on premises, truck will park in designated loading
zone near by. Customer is responsible to unloading freight
from the truck within 30 minutes of truck arrival.
"inside
delivery" service is available in most cases. Please
remember to ask for it when placing an order since this service
has to be scheduled with the freight line. Extra charge WILL
apply for “Inside delivery”.
We reserve the right to bill you for shipping charges on
refused shipments. We reserve the right to bill you on for
incorrect delivery address.
We refund shipping charges in the following cases:
- We ship an incorrect product by mistake.
- We ship a broken or defective product.
If
we re-ship a product in these cases, we do not add another
shipping charge.
As
soon as an item ships, we e-mail you shipping details, including
a tracking number.
Shipping
Damages and Freight claims
When
a carrier (UPS or common) takes possession of a shipment, they
sign and acknowledge receiving product in good order. Once they
take possession, we are no longer responsible for the condition
of the product(s) at time of delivery. All common carrier
deliveries require a signature. It is the customer's
responsibility to inspect the shipment prior to acceptance. If
there is visible damage (i.e. Forklift punctures; shrink wrap is
broken, torn, and cases are missing) then the customer must note
the damage on the bill of lading. If you have no time to inspect
the boxes upon delivery, please note the following on the Bill
of Lading: "Boxes are subject to inspection at time of
delivery. Customer will notify carrier of pending damage within
24 hours." This gives you time to look over the product,
yet allows the carrier to know that possible damage may have
occurred before you took possession of it. It is the
responsibility of the customer to fill a damage claim with the
carrier, Affordable Seating can help you file the claim on your
behalf. The carrier will reimburse the customer for their loss.
Cancellation
of order is possible prior to the production of the items
ordered. Custom made products (using upholstery materials,
special stains or finishes) can not be returned because they
were manufactured based on your specifications. You may be able
to cancel order that s has not gone into production or return
items that are "stock items".
Returned
"stock-items" usually involves re-stocking fee of 30%. You will
forfeit all shipping expenses paid by you. All items must be
returned in original manufacturer's boxes and will be inspected
at time of arrival. In case of damage to the returned product,
you will be charged the item's full price as appears on the
original order.
Color/Texture
Disclaimer: Stains may appear different on certain
browsers and colors may not be accurate and textures may not be
properly visualized as a result of photographic, Internet &
computer inaccuracies and many other factors beyond our control.
Therefore, we cannot guarantee that the product colors, textures
and stains & grains you see displayed on this site are
perfectly accurate.
WHEN
YOU PLACE AN ORDER, you are accepting the limitations
inherent in not directly viewing samples. Absent your obtaining
such samples, your completion of an order constitutes your waver
of any claim you may have due to dissatisfaction with the
product colors, textures, stains & grains. If you would like
to see first hand materials (fabrics, vinyls, wood finishes,
metal swatches) please contact us and we will be happy to
provide you samples. Please contact customer service for more
information.
LIMITED WARRANTY. Seller warrants goods manufactured by it will
be free from defects upon delivery to Buyer. If any of the goods
are found by Seller to be defective, Seller at its option will
replace such Goods or credit Buyer for the Purchase Price for
such Goods. THE FORGOING WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES EXPRESS OR IMPLIED INCLUDING THOSE OF MERCHANTABILITY
OR FITNESS FOR ANY PURPOSE NOT EXPRESSLY SET FORTH HEREIN. NO
AFFIRMATION OF SELLER, BY WORDS OR ACTIONS, OTHER THAN AS SET
FORTH IN THIS SECTION SHALL CONSTITUTE A WARRANTY.
Upon Buyer’s receipt of shipment, Buyer shall immediately
inspect the goods. Unless Buyer provides Seller with written
notice of any claim of shortages or defects in the goods within
three days (3) after receipt of the shipment, such goods shall
be deemed finally inspected checked and accepted by Buyer. In
absence on shipping and packing instruction, Seller shall use
its own discretion in choice of carrier and method of packing.
TERMINATION, CANCELLATION AND CHANGES. Orders cannot be
terminated, canceled or modified after acceptance of Buyer’s
order by Seller without Seller’s written consent. Any
modification of the order once accepted by the Seller shall be
subject to additional shipping fees and restocking fees.
APPLICABLE LAW. This Agreement shall be governed by and
construed under the laws of the State of Illinois and any
disputes under this Agreement shall be litigated in Federal or
State Courts located in Cook County, Illinois. The Seller shall
be entitled to recover from Buyer its reasonable costs and
attorneys’ fees related to any lawsuit or claim by and/or
between Buyer and Seller.
P.O.
orders
Purchase orders will be accepted on case by case basis.
Affordable Seating reserves the right to decline offers based on
her sole judgment. All P.O. must be made in writing using
company letterhead.
Samples
We understand that fabrics and colors you see on your
monitor might look different in real life; we therefore offer
you samples for better evaluation.
Please contact us at samples@afforadbleseating.net if you
require wood swatches or fabric samples. These will be sent
using UPS ground service and should be received within 2-3
business days.
Payment
methods
We accept all major credit cards including Visa, MasterCard,
American-Express. We also accept checks or money orders payments
mailed to us.
In some cases we can accept Check-by-phone. Please contact
customer service for more information.
Payment
Terms
Unless noted on the invoice all orders must
be pre-paid before delivery. On custom orders a 40% deposit is
required. The balance must be remitted before the delivery takes
place.
Minimum Order
Due to freight restrictions, the minimum
items per order is 8. You can mix and match any item on the
site.
